Privacy Policy

Last updated: February 4, 2026

Collective2one9 ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.collective2one9.com and use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

  • Create an account or make a purchase
  • Subscribe to our newsletter
  • Contact us through our website
  • Interact with our social media accounts
  • Log in using third-party services (such as Facebook)

This information may include your name, email address, phone number, shipping address, billing address, and payment information.

Information from Third-Party Services

If you choose to log in or connect your account using a third-party service (such as Facebook), we may receive information from that service, including:

  • Your public profile information (name, profile picture)
  • Email address associated with your account
  • Other information you have made public on that platform

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • Device information (browser type, operating system, device type)
  • IP address and general location
  • Pages visited and time spent on our site
  • Referring website or source
  • Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Send promotional emails and marketing communications (with your consent)
  • Improve our website, products, and services
  • Analyze usage patterns and trends
  • Prevent fraud and enhance security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Service providers: Companies that help us operate our business (payment processors, shipping carriers, email services, analytics providers)
  • Marketing partners: For advertising and marketing purposes (with your consent)
  • Legal requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings. We use:

  • Essential cookies: Required for website functionality
  • Analytics cookies: To understand how visitors use our site
  • Marketing cookies: To deliver relevant advertisements

Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt-out of marketing communications
  • Withdraw consent for data processing

To request deletion of your data, please visit our Data Deletion Request page or contact us directly.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: